Bathroom Renovation: Essex Falls, NJ – American Platinum Remodeling

Very satisfied with the work done by American Platinum Remodeling in replacing original 1935 bathroom. The crew was professional, highly competent and efficient. The owner Greg, responded quickly to all questions, kept us informed and delivered on all promises. Our bathroom looks fantastic. Would highly recommend them and would definitely use their services again for other projects.

Leslie Van Wagner, Fanwood, NJ
Anyone who has ever had any damage to their home knows that it is one of the most demoralizing events one can go through in their lifetime. On the day we moved in not even 12 hours in our residence we had a diverter issue that caused a massive leak that lead to the living room ceiling and floor being substantially damaged. We had several contractors visit us and give us estimates but Greg and his company really just stood out. First of all his dad is a wealth of good advice and gave us tons of useful suggestions every time he had a chance and everywhere he looked(on top of what he saw with the leak). Secondly they were very thorough in their assessment of the damage, the cause and the solution. We opted to get some other work done since we were going to break the ceiling open. we added recessed lighting and decided to have our laundry room completely revamped.They gave us a very reasonable price and assured us they were going to put our pieces back together. Greg gave us his word that not only was he going to make us comfortable in our home again but that it would be better than how we found it. Greg and his team, Brian and Julio, were at our house every morning for a week and on time every day. They were very prepared(they had a mobile work center) and courteous and neat. They tore down our ceiling, re did the plumbing, fixed the leak source, fixed some duct work that was done wrong, and put our ceiling back better than what it was.They walked us through every process that they were doing making sure it was to our specs and also teaching us about some of the inner workings of our place. It was a learning experience for me being the “handyman” of the house. They even helped me when i ran into trouble replacing light fixtures and doorbells. To be honest they were a pleasure to have around and we kind of missed them once they finished. In the end the work was flawless and me and my wife really got to experience that feeling of bliss when you first move in to your new place. We were “whole” again and finally felt like we were in a place called home. We owe them a debt of gratitude for getting us to this place. They gave us hope when we had none.

Greg has also been extremely helpful in helping me prepare my evidence for my lawsuit against the seller. Greg made good on his promise and went above and beyond the call of duty. His team is coming back this weekend to make sure that everything is up to their standards. One last thing i have to say is that during these times of economic duress its good to see people that are not just looking to make a buck but are passionate about their work, grateful to be working, and willing to help in any capacity(Brian even found it in his heart to help a stray dog he saw roaming our facility). My fellow members these are the people that we need to support. My experience with Greg and his team was an amazing journey. It taught me a standard of work ethic by which all others will be measured by but honestly after this experience I don’t think I will be looking any further than these these guys.

Anthony & Jackie Martinez, Vauxhall, NJ
Excellent company that takes pride in its workmanship and work ethic. They arrived at 6:30 in the morning EVERY SINGLE day to perform the work they had planned for that day and finished everything very very quickly. Everything was given even more attention than we had expected- for example they were unhappy with the way the tape over the seam between the sheetrock looked in one area after it was painted and they insisted that it had to be redone! Very meticulous, and truly care that their work is a reflection of only that. No halfway work here, when given the choice between doing excellent work or cutting corners, they consistently chose to do excellent work because they truly value their expertise and doing things correctly. They are very professional in obtaining the experts needed for every step of the job, whether it be expert craftsmen or professional wood installers. We never heard any excuses about anything not being worth it for them to do, or anything being too hard for them to tackle. They are also VERY willing to involve you as much as you would like in every step of the process- most of the plans were our own with consultation with an architect and they had no problems working with us to execute our ideas. Other contractors we interviewed gave us a lot of excuses about our ideas not because there was anything structurally impossible about them, but because it wasn’t worth it for them to tackle the work. Many of them tried to give us suggestions for different jobs that were perhaps more lucrative to them, but American Platinum Remodeling did none of that- they are really willing to work with what you want. If anything came up during the job, they completely took care of it. There were some water stain footprints on the carpet in one area from the snow outside, and they shampooed and cleaned it to look like new. Great business model that values the customer.

Julie Guirguis, Basking Ridge, NJ
As soon as i moved into my new house i know it needed a renovation ASAP. The 2 most crucial parts needed a face lift, the kitchen and the master bathroom. I met with Greg from American Platinum and immediately i knew that he was the one i wanted to use for the remodeling. He was friendly, punctual, patient, and also very professional. The bathroom i wanted involved special lighting and special stone for the custom countertop, American Platinum was able to deliver all of this and exceeded my expectations. I am so indecisive and picky when it comes to doing things how i want them but with Greg’s help he put together an awesome plan for the cabinets, countertop, backsplash and fixtures for the kitchen. The remodel was finished on time and the quality of the work was fantastic and the attention to detail unparalleled. The ongoing, clear communication between client and contractor are a key factor to a project’s success. Greg masters this, as well as a genuine personal interest in your comfort and understanding of the project at all levels. I highly recommend them to any one who is looking for their dream home.

Lauren Adams, cranford, NJ
Greg is the best. He is incredibly professional, attentive and is true to his word. Estimates are right on target, and if there is anything you need, he will work with you to get it done. The people who work for him are incredibly polite and respectful. The remodel looks amazing and our floors are awesome! We will definitely use Greg again, and already have him lined up for another job.

Roxanne Dowell, Berkeley Heights, NJ
Greg, the owner, is excellent to work with and very fair. Excellent workmanship and payed great attention to detail.They tore

the ceiling and part of the one wall to make sure any possible mold was removed and the repairs were done correctly. I was concerned about the mess spreading to other rooms in the house from the walls being torn down but they did an excellent job at containing everything to the one room they were working in. They cleaned the room daily before they left. Our home looks amazing and we couldn’t be happier with the job they did. I tell everyone I can about Greg and American Platinum.Companies like this are

rare and hard to find. I highly recommend him and his crew.

Blake Clay, Rahway, NJ

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